CONVERSATION HANDLING GUEST CHECK-IN ( WALK IN GUEST)
Conversation Handling Guest Check-in ( Walk In Guest ) CONVERSATION HANDLING GUEST CHECK-IN ( WALK IN GUEST) Bell boy : Good morning , welcome to Edotel Hotel. My name is Nanda , How may I assist you ? Guest : Good morning . I would like to stay here . Bell boy : Well, please you come to the reception desk and may I bring your luggages, madam ? Guest : Yes, please. Thank you. Bell boy : You’re welcome, madam. ** The Bell boy escort the guest into the reception desk ** Receptionist : Good morning , welcome to Edotel Hotel. My name is Luna . M ay I assist you ? Guest : Hi, Good morning . I would like to stay here. Receptionist : Do you have a reservation before, madam ? Guest : No, I don’t have. Receptionist : Well, may I know what type of room that you want madam ? Guest : What type of room that you have? Re